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Welcome to the gcca agency

gcca.agency is an expert in forensic cryptocurrency investigations and complex card-not-present transaction disputes, and has recovered millions of dollars for consumers worldwide. Our technology and expertise aid law enforcement agencies, cryptocurrency exchanges and banks by expediting their own investigations and reducing processing time.

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Bitcoin Scams

Bitcoin scams are everywhere. It’s important to be careful on the blockchain, but if you’ve lost your money to bitcoin fraud, we can help you on the road to bitcoin recovery. Getting your money back from crypto scams isn’t something you can do alone


Crypto Scam Detection

Is your crypto broker the real deal? Is that ecommerce site with prices in bitcoin offering actual merchandise? The blockchain can seem like a jungle and you may find yourself asking, “Is crypto a scam?” Fortunately not all digital currency transactions are dodgy


Crypto Recovery

Have you lost your deposit to a fake broker? Did a crypto merchant never deliver your item? Fight back with crypto recovery methods that will get your money back. Our advanced bitcoin recovery methods, including bitcoin forensics and technical crypto investigation, will hit bitcoin frauds in ways they never expected


Crypto Investigation Report

We will summarize our extensive crypto investigation results in a report that will give you a head start with bitcoin recovery. Our investigation reports are crucial to getting authorities interested in your case and will give them the leads they need to help you get your money back.

Welcome to gcca agency

We care about your money and safety.

The Global Leader in Forensic Cryptocurrency Investigations a Complex, Card-not-Present Transaction Dispute Resolution

gcca agency has pioneered innovative strategies for tracing cryptocurrency across the blockchain, as well as pursuing chargebacks and other forms of restitution. Our dual mission is to facilitate the recovery of cryptocurrency by using state-of-the-art technology to conduct forensic blockchain investigations and level the playing field in the payments industry by improving the way consumers and issuing banks work to assess and validate disputes. Everyday people need assistance and real protection when facing complex, authorized transactions gone bad. That was why gcca agency was created. Not only do individuals with transaction disputes turn to us, but non-profit agencies, international financial institutions and banks seek our guidance as well. We invite you to view our introductory video to learn more.

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The Added Value of Working with GCCA

We make your life comfortable with our services.


Cardholders Have Rights

Visa,® Mastercard® and all other card companies provide consumers with the right to dispute charges. We will explain to you what they are and how to make use of them so that you have the best possible chance of getting your money back.


We'll Tell You the Truth Upfront

If your case does not meet the criteria for a chargeback, we’ll tell you up-front. And if there is a more appropriate or affordable solution available, we’ll tell you what it is beforehand.


Quick Processing

Credit card companies impose strict deadlines for submitting chargeback requests. But they can depend on a number of factors. We know what they are and we’ll make sure that you won’t miss them.

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Our Services

We have made it our business to assist consumers recover their money.

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Business Intelligence Reports

Merchant Evaluations & Corporate Investigations

CryptoTrace Services

State-of-the-Art Forensic Investigations and Reports

Step-by-Step Assistance

We Accompany You Throughout the Chargeback Process

Cyber Intelligence Reports

Uncovering the Identities of the Operators of Online Schemes

How it works

It's easy to join with Us


Open an Account

To be an account holder you have to open an account first.



After registration you need to verify your Email and Mobile Number.


Case Review

We will review and get back to you


Get Service

Now you can get any of our services as our registered account-holder

So Far Only In 2020 Our Experts Have Recovered

And Still Counting ...


Experts Have Recovered


Total Transaction


Total Branches


Countries We Serve

Great conversation very honest give me a lot of good information very impressed

Nicolas R.


I had a call scheduled with Lisa. She called me exactly on the day and time we scheduled the call for. Lisa was very friendly and knowledgeable about the case I discussed with her. She explained in detail what I was able to do to proceed with trying to recover my money that was stolen through cryptocurrency scams. I would highly recommend Lisa if anyone needs information on what to do to recover your money from cryptocurrency scams. Thank you Lisa

Verna H.


Following my horrible experience of being scammed, Miriam Kaplan has been so helpful with her advice & suggestions. It's been fabulous knowing she's on my side and I can trust her. Thankyou

Mandy E.


Very good service. Very helpful lady which explained everything whyI was asking for.

Evija F.


Frequently Asked Questions

We’re happy to answer whatever specific questions you might have in a chat or over the phone. In the meantime, here are some answers to those that are the most frequently asked.

MyChargeBack is an American financial consultancy firm with a global focus and an international client base throughout North and South America, Europe, Africa, Asia, and Oceania. We maintain a representative office in South Africa. MyChargeBack specializes in forensic cryptocurrency investigations and complex fund recovery scenarios involving authorized card-not-present and bank wire transactions.

• To provide consumers who did not receive the goods or services they contracted with the most effective fund recovery strategies • Our motto is “Put your money back in your wallet – where it belongs” • Our mission statement is “We bring our expertise in complex payment disputes to the consumer’s side”

• We are an associate member of the American Bankers Association (ABA) and a member of Financial Services Complaints Ltd of New Zealand, approved by the Minister of Consumer Affairs to operate as an external dispute resolution scheme in the financial services industry • MyChargeBack has been quoted as a trusted authority in articles published by American Banker, Bankrate, Bloomberg Tax, the Canadian Broadcasting Corporation (CBC), Cointelegraph, CreditCards.com, Forbes, HuffPost, International Banker, PYMNTS.com, The Chicago Tribune, and The Globe and Mail, among other respected news outlets, and by the AARP and Nasdaq on their websites • We only partner with reputable U.S. financial institutions such as Chase and Wells Fargo • Ask our clients – we’ll gladly introduce you • And your most important assurance is that upon a successful recovery, your chargeback goes directly to your bank account and not to us − we trust you to pay us once your case is resolved!

No, we don't provide our account holder's information to any third-party organization.

There are no chargebacks or refunds on the blockchain. Alone you cannot recover your stolen crypto because you don’t know who received it or where it is. Typically, scammers attempt to hide behind the blockchain by disguising their identities and locations and then using various crypto laundering techniques to throw you off the trail if you try to figure out where your coins went. That’s why you need a CryptoTrace report from MyChargeBack. We utilize state-of-the-art tools that allow us to track the movement of crypto through the blockchain until it reaches the cash-out wallet and the exchange that hosts it, even if it was laundered. We then document the path it took in the CryptoTrace report we prepare for you.

Our CryptoTrace report is the vital first step toward crypto recovery because it is the key to finding out who holds the bitcoin wallet that received your crypto and establishes if illegalities like money laundering were committed along the way. You then submit the CryptoTrace report to your local police force, which then have to open its own investigation. The police can then subpoena the exchange to provide the KYC (Know Your Customer) data that identifies the wallet holder, who can then be questioned. If the wallet owner does not voluntarily agree to return your crypto as part of a plea bargain, he or she can be indicted and brought to court.

Not in the slightest. Banks have dispute departments to handle issues such as these. And assuming you obtain a chargeback, it will be paid not by your bank but by the acquiring bank on the other end of the transaction from funds held in the account of the merchant whose service you have successfully challenged.

We will give you a free no-commitment thorough review of your case, and then we will give you our professional analysis of your chances of success. Each case we accept has unique characteristics and requires slightly different strategies to recover your funds. Please contact us to review your case.

If it is, we’ll tell you upfront and explain why. We do not accept cases that present insurmountable obstacles. With a few questions about your case, we can determine if our services would be of benefit to you. We understand the sensitive issues involved and all conversations are strictly confidential.

Step #1: Assemble Your Documentation To ensure quick processing of your dispute, you will need to present a convincing case to your bank. MyChargeBack will first review all your documentation and prepare the paperwork. You will then be able to submit it to the bank in the most effective way possible. Step #2: Answer the Questions Fully MyChargeBack can craft an effective strategy only if we are provided with accurate information. Before we begin, therefore, we will provide you with a questionnaire. Answer the questions as accurately as possible. With your cooperation, we will then prepare the best possible chargeback case for you. Step #3: Respond Quickly You cannot initiate a chargeback forever. There are various deadlines and time frames that are non-negotiable. Keep in mind that the chargeback process can extend over several months. For that reason, it’s in your best interest to file your dispute as quickly as possible after you made the transaction, and thereafter to promptly respond to communication from us or your bank.

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